50 Free Messages
Free plan merchants on the shared WhatsApp number get 50 included messages per month.
What’s included
All delivered WhatsApp messages on Free count toward the 50 — mainly COD verification and related utility messages (thank-you / cancel) on the shared number. Reminders, abandoned cart, and campaigns are not available on Free.
What happens at the limit
When you reach 50 messages:
- New COD verifications show as Blocked by limit
- Dashboard shows “Included messages used up” banner
- You receive a Message limit reached notification (if enabled)
Sending resumes at the start of your next billing cycle, or immediately if you upgrade.
Tracking usage
The dashboard shows {used} of {limit} included for your current cycle. A warning appears at 90% usage.
Upgrading
| Plan | Messages |
|---|---|
| Starter ($4.99/mo) | Unlimited; pay per delivered message |
| Pro ($9.99/mo) | Unlimited + BYO WhatsApp |
See Plans & entitlements and Upgrade / downgrade.
Related
Last updated on