La tua prima verifica COD
This guide walks through verifying a COD order from placement to customer confirmation.
Prima di iniziare
- Level is installed and Shopify is connected
- COD is enabled on your store
- You have a phone number with WhatsApp for testing
Passaggi
1. Place a test COD order
On your Shopify storefront, complete checkout using Contrassegno as the payment method. Use a real mobile number that has WhatsApp installed.
2. Check Level dashboard
Open Verifica COD in the Level app. Your order should appear with status In attesa within a minute.
3. Customer receives WhatsApp
The customer gets a WhatsApp message with Conferma and Annulla buttons. No OTP or link to open — they tap a button directly in WhatsApp.
4. Customer confirms
When the customer taps Conferma:
- Order status in Level changes to Verificato
- Shopify order gets the
level-cod-verifiedtag and a note - Customer may receive a thank-you message (if configured)
5. Fulfillment
Filter orders in Shopify by the level-cod-verified tag before shipping. See Shopify tags.
If nothing happens
- Conferma the order payment method is COD — see COD not detected
- Check Messaggi non inviati
- Ensure verification is enabled — see Per-product toggle
Avanti
Last updated on