Message Rates
View per-country pricing for واتساب messages on Level’s shared number.
Where to find rates
Open Billing → Message rates in app.uselevel.ai .
Rate categories
| Category | Message types |
|---|---|
| Utility | التحقق من COD, reminders, thank you, cancel |
| التسويق | سلة مهجورة, campaigns |
| Authentication | OTP messages (not used by Level) |
How rates are calculated
- Based on the destination country of the recipient’s phone number
- Priced in USD per message
- Meta list rate + 20% markup
- Billed via Shopify on delivery (not send attempt)
Rate updates
Rates follow واتساب/Meta pricing changes. The Message rates page shows the last updated date.
FAQ
When do I see rates? After installing Level, open Billing → Message rates. Rates are visible once you’re on Starter or Pro.
Do failed messages cost anything? No — only delivered messages are billed.
What about BYO? BYO merchants are billed directly by Meta, not through Level. See BYO billing.
ذات صلة
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