Shared Number

The shared number is Level’s واتساب Business number. Customers see messages from Level’s number — no Meta Business Manager setup required.

Integrations page showing واتساب connection — Shared number works out of the box; connect BYO when you upgrade to Pro.

Who uses it

مجاني and Starter plans (required — BYO not available)
Pro merchants who haven’t connected their own number yet
Any merchant during initial setup before BYO is complete

How it works

Install Level from Shopify
التحقق من COD works immediately — no واتساب configuration needed
Customers receive messages from Level’s shared واتساب number
Templates are managed by Level (view-only in Message flows)

Billing

Plan	Shared number billing
مجاني	50 included messages/month, then pause
Starter/Pro	Unlimited sends; pay per delivered message via Shopify

See Plans & entitlements.

Limitations

You cannot customize shared-number templates (admin-managed)
Your brand name appears in message content, not as the sender number
Campaigns are not available on the shared number — connect BYO on Pro+
Upgrade to Pro to connect your own number

Switching to BYO

Pro+ merchants can connect their own واتساب number at any time. Until setup is complete, messages continue from the shared number. مجاني and Starter see Upgrade to Pro for your own number on the واتساب page. See BYO setup.