Reconnect Shopify

If Shopify disconnects, Level stops syncing orders and sending التحقق من CODs until you reconnect.

How you’ll know

• Dashboard banner: “Shopify is disconnected — Reconnect in Integrations”
• Email alert: Shopify disconnected notification (if enabled)
• New COD orders don’t appear in Level
• سلة مهجورة sync stops

How to reconnect

1. Open Integrations  in the Level app
2. Click Reconnect Shopify (or reinstall from the Shopify App Store )
3. Approve the permissions prompt in Shopify Admin
4. تأكيد the disconnected banner disappears

After reconnecting

• Order sync resumes automatically via webhooks
• قيد الانتظار verifications for recent orders may need a manual resend
• سلة مهجورة polling resumes within minutes
• COD checkout rules sync again — open COD settings and save if checkout hide rules were failing

Preventing disconnects

Common causes of disconnection:

• App uninstalled or permissions revoked in Shopify Admin
• Store transferred to a new Shopify account
• Expired or invalid access token (reconnect fixes this)

ذات صلة

• Connect Shopify
• Shopify disconnected troubleshooting
• Notification settings