أول تحقق COD
This guide walks through verifying a COD order from placement to customer confirmation.
قبل أن تبدأ
- Level is installed and Shopify is connected
- COD is enabled on your store
- You have a phone number with واتساب for testing
الخطوات
1. Place a test COD order
On your Shopify storefront, complete checkout using الدفع عند الاستلام as the payment method. Use a real mobile number that has واتساب installed.
2. Check Level dashboard
Open التحقق من COD in the Level app. Your order should appear with status قيد الانتظار within a minute.
3. Customer receives واتساب
The customer gets a واتساب message with تأكيد and إلغاء buttons. No OTP or link to open — they tap a button directly in واتساب.
4. Customer confirms
When the customer taps تأكيد:
- Order status in Level changes to تم التحقق
- Shopify order gets the
level-cod-verifiedtag and a note - Customer may receive a thank-you message (if configured)
5. Fulfillment
Filter orders in Shopify by the level-cod-verified tag before shipping. See Shopify tags.
If nothing happens
- تأكيد the order payment method is COD — see COD not detected
- Check الرسائل لا تُرسل
- Ensure verification is enabled — see Per-product toggle
التالي
- كيف يعمل التحقق من COD
- Reminders & auto-cancel (Starter+)
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