Fulfillment Filtering

Use Shopify tags to identify COD orders that customers have confirmed — and only ship verified orders.

The verified tag

When a customer taps تأكيد on واتساب, Level adds the level-cod-verified tag to the Shopify order. See Shopify tags.

Filter in Shopify Admin

1. Go to Orders in Shopify Admin
2. Click Add filter
3. Select Tagged with → enter level-cod-verified
4. Fulfill only orders in this filtered view

ملغى orders

Declined or auto-cancelled orders receive the level-cod-cancelled tag and are cancelled in Shopify. They won’t appear in your verified filter.

قيد الانتظار orders

Orders awaiting customer response have no tag. Do not ship pending orders — wait for verification or call the customer.

غير متاح orders

If واتساب couldn’t deliver, the order stays pending with a Couldn’t reach status in Level. Verify by phone before shipping.

Workflow recommendation

1. Filter by level-cod-verified in Shopify
2. Fulfill and ship only tagged orders
3. For unreachable orders, call the customer or fix the phone number

ذات صلة

• Shopify tags & notes
• Order statuses
• غير متاح numbers